Orders & Delivery
In La Condicional we appreciate local, sustainable and slow fashion design. The online store is managed by our small team, so we have some important policies and information that you should read, so that your purchase goes as you expect:
Our Products
We love unique designs, all our brands and garments have a very limited stock. At the time of making your purchase, you are acquiring a product that will be available in the size and color you choose, however, it is possible that on some occasions we do not have it in stock (the store is visited by many incredible clients every day) In that case, we will let you know and proceed with the corresponding refund of your money. Each garment you buy will be checked, packed and shipped in the best conditions for you to receive.
Preorder
Some of our designs are made due to order, to reduce and support slow fashion and responsible consume. Items take between 5-7 days to be produced. We will let you know when your item it's on it's way to you. Also, if you are interested in any of our designs but your size is not available, contact us, we make custom orders.
Shipments & Delivery
You can choose between our different delivery options, in all cases the shipping is Standard. As soon as your order is shipped we will send you the tracking number. If you need an urgent delivery or another shipping method, feel free to contact us.
Barcelona pick-up
If you live in Barcelona you can choose between local delivery or pick-up at the store, with no cost.
Spain
2-5 working days
Europe
7 working days
Rest of the World
15 to 20 working days
Returns & Exchanges
We don't accept returns. We ask to be careful with your garments when you receive and try them. If the garment you have purchased is not your size or liking, we can make an exchange within the next 10 days after the arrival. After this time, it will not be possible to make any. If you live in Barcelona, you can visit the store and choose another garment.
If you live outside, the shipping costs will be at your expense. The garment must be returned with its packaging and labels, without having been used. We do not refund shipping costs or customs. Packages must be sent back to our store in Barcelona:
La Condicional Tienda
Carrer dels Abaixadors 9,
08003 Barcelona, Spain
Please, if you have any questions about the sizes, colors, textures or whatever you need to know, contact us at hola@lacondicional.com or via instagram @lacondicional